IDiagnose

Privacy Policy

Effective Date: March 20, 2025

Introduction

This Privacy Policy explains how IDiagnose may collect, use, and disclose your personal information ("Personal Data") when you use our Services.

1. Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • User: An individual who accesses or uses the Services.

2. Information We Collect

2.1 Personal Data You Provide to Us

We collect Personal Data when you:

  • Register to use the Services
  • Log in with social networking credentials
  • Use the Services
  • Communicate with us

Registration Information:

  • Name
  • Email address
  • Gender (optional)
  • University affiliation
  • Graduation year (optional)
  • Username and password

Social Media Log-In:

If you choose to log in using social media credentials (e.g., Facebook, Google), we may collect Personal Data associated with your social media account, such as:

  • Name
  • Profile picture
  • Email address
  • Other information you have made publicly available on your social media profile

Communications:

  • Information you provide when contacting customer support.
  • Content of communications with us.

2.2 Information Collected Automatically

We collect certain information automatically when you use the Services:

  • Usage Data: Information about how you interact with the Services, including pages viewed, links clicked, and other actions taken.
  • Device Information: IP address, browser type, operating system, device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information and personalize your experience.

3. How We Use Your Information

We use your Personal Data for the following purposes:

3.1 Providing and Improving the Services

  • To operate, maintain, and provide you with the features and functionality of the Services.
  • To personalize your experience and tailor content.

3.2 Communication

  • To send you administrative notifications, such as updates, security alerts, and support messages.
  • To respond to your comments, questions, and requests.

3.3 Marketing

  • To send you promotional communications about new features, offers, and events, with your consent where required by law.
  • You may opt-out of receiving marketing communications at any time.

3.4 Analytics and Research

  • To analyze usage trends and preferences.
  • To improve the Services and develop new products, services, and features.

3.5 Legal Compliance

  • To comply with applicable laws, regulations, and legal processes.
  • To enforce our Terms of Use and other agreements.

4. Disclosure of Your Information

We may share your Personal Data in the following circumstances:

4.1 Service Providers

  • With third-party vendors, consultants, and service providers who need access to Personal Data to perform services on our behalf, such as hosting, payment processing, analytics, and customer support.

4.2 Legal Requirements

  • To comply with legal obligations, such as court orders or subpoenas.
  • To protect the rights, property, or safety of IDiagnose, our users, or others.

4.3 Business Transfers

  • In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4.4 With Your Consent

  • We may share your Personal Data with your consent or at your direction.

5. Data Security

We take reasonable measures to protect your Personal Data from unauthorized access, use, alteration, or destruction. These measures include:

  • Encryption: Data encryption in transit using SSL/TLS protocols.
  • Access Controls: Restricted access to Personal Data to authorized personnel only.
  • Regular Security Assessments: Periodic reviews of our data collection and processing practices.

Please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

  • User Accounts: Personal Data associated with your account is retained until you request deletion or deactivate your account.
  • Anonymized Data: We may retain anonymized and aggregated data indefinitely for research and analysis purposes.

7. Your Rights and Choices

7.1 Access and Correction

  • Access: You have the right to request access to the Personal Data we hold about you.
  • Correction: You may correct or update your Personal Data at any time through your account settings.

7.2 Deletion

  • You may request that we delete your Personal Data. We will comply unless we are required to retain certain information by law.

7.3 Objection and Restriction

  • You have the right to object to or request the restriction of processing your Personal Data under certain circumstances.

7.4 Data Portability

  • You may request a copy of your Personal Data in a structured, commonly used, and machine-readable format.

7.5 Withdraw Consent

  • If processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at idiagnose@outlook.com.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings.
  • Understand how you use the Services.
  • Provide analytics and improve the Services.

Managing Cookies:

  • You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
  • If you disable or refuse cookies, some parts of the Services may become inaccessible or not function properly.

9. Third-Party Services

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services before providing your Personal Data.

10. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect Personal Data from children under 16. If we become aware that we have collected Personal Data from a child under 16, we will take steps to delete such information promptly.

11. International Data Transfers

Your Personal Data may be transferred to, stored, and processed in countries outside the UK. We will ensure that appropriate safeguards are in place to protect your Personal Data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: idiagnose@outlook.com
  • Address: 98 Finkle Lane, Gildersome, Leeds, LS277DU

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this Privacy Policy will be resolved in accordance with our Terms of Use.

Note: This Privacy Policy is provided for informational purposes to help you understand how we handle Personal Data. Please consult a legal professional to ensure that your Privacy Policy complies with all applicable laws and regulations specific to your jurisdiction and business operations.